Sheila's Blog

HCCG distinguishes itself as a consulting leader by its:

  • Proven track record and experienced management team
  • Extensive industry expertise
  • Wide-ranging and evolving service offerings
  • Dedicated, professional associates
  • Delivery of value-based results to our clients
  • Commitment to responsible, ethical, and trustworthy consulting

We are driven by Core Values which define our company and guide our behavior:

Client Satisfaction: Delivering value-based results that satisfy our clients is our most important business objective.

Collaborative Partnership: We recognize the power in collaborative partnerships with our clients, establishing strong connections that produce exceptional results.

Integrity: Inspiring trust and respect by committing to responsible, ethical, and trustworthy consulting.

Innovative Strategies: Valuing divergent perspectives and encouraging creative, innovative thinking fosters growth and development.

Team Success: Our professional associates are paramount to our success; therefore, we attract and develop the best skills, talent, and capabilities for our firm.

Value Chain Analysis

A value chain is a chain of activities for a firm operating in a specific industry. The business unit is the appropriate level for construction of a value chain, not the divisional level or corporate level. Products pass through all activities of the chain in order, and at each activity the product gains some value. The chain of activities gives the products more added value than the sum of added values of all activities. It is important not to mix the concept of the value chain with the costs occurring throughout the activities. A diamond cutter can be used as an example of the difference. The cutting activity may have a low cost, but the activity adds much of the value to the end product, since a rough diamond is significantly less valuable than a cut diamond. Typically, the described value chain and the documentation of processes, assessment and auditing of adherence to the process routines are at the core of the quality certification of the business, e.g. ISO 9001

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